Professional Live Chat Software For The Automotive Industry
Awaken Your Website! Do More With Your Visitors! Engage & Interact, All Online!
Haven't Tried DiamondLiveChat Yet? Sign Up For A Free Trial Today
  Did You know?
DiamondLiveChat will let you interact with customers in real time and view various reports about your websites activity.
Did You hear?
Using Diamond Live Chat Customer Service Chat system you will convert 25% more of your site visitors to customers.
Are You aware?
Efficient and Timely Customer Support is the most important aspect of any business
DiamondLiveChat Account Information
Please Complete The Online Form Below. All Fields Marked With An Asterisk (*) Are Required.
Important: If You Wish To Create A Full Account Without A Trial Period, Please Click Here.
 
*Dealership Name:
*Website URL:
*Address:
*City: *State: *Zip:
 
*Contact Email:      
All emails will be forwarded to this email address when Live Chat is closed due to all operators being offline.
 
*Distributor / Referred By:
*Free Trial Term:
 
Admin Operator
Your First Operator Must Be An Administrator To Use Live Chat Properly. More Operator Seats Are Available For An Additional Fee.
 
*First Name: *Last Name:
*Email:          (this will be your username)
 
Personal Operator Image: (optional)
Operator #2
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #3
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #4
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #5
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #6
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #7
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Operator #8
 
*First Name: *Last Name:
*Email:          (this will be your username)   *Admin? YES NO
 
Assigned Department:
If Creating Multiple Departments, Please Include The Department This Operator Will Be Assigned To.
Otherwise This User Will Be Assigned To The Default Department.
 
Personal Operator Image: (optional)
This Image Will Display To The Visitor In The Chat Window Once You Have Accepted The Chat Session
Default Department
Please Include Following Information For Your Default Department. More Are Available (additional charges may apply).
 
*Dept. Name:   Dept. Description:
*Dept. Email: *Dept. Phone Number:
 
Department #2
 
*Dept. Name:   Dept. Description:
*Dept. Email: *Dept. Phone Number:
 
Department #3
 
*Dept. Name:   Dept. Description:
*Dept. Email: *Dept. Phone Number:
 
Department #4
 
*Dept. Name:   Dept. Description:
*Dept. Email: *Dept. Phone Number:
 
Auto-Invite Features:
If Auto-Invitations Are Enabled Each Visitor To Your Web Site Will Be Invited To Chat ONCE Within 60 Minutes On Pages Where HTML Code Has Auto-Invites Enabled. Auto-Invitations Are Automatically Disabled If There Are No Operators Online Under Your Account. You Can Include A Custom Greeting Below In Standard Text Or HTML Format. Find Out More (click here)
 
Enable Auto Invitations? YES   Duration Until Invitation Is Presented To Visitor
 
Auto Invitation Message: You Can Include A Custom Message Or Use The Default Greeting Provided.
Tip: You can use a banner image for the Invite Message. The image should NOT exceed 300 pixels in width. To add an image to the auto-ivite message simply use HTML IMG tag similar to this: < img width=300 src=http://www.domain.com/images/invite_banner.gif >
Add Custom Billborads (optional)
You Can Have Up To 10 Custom Rotating Billboards That Will Display In A Customers Chat Window. Please Include Them Below.
Find Out More (click here)
 
To Add Clickable Links To Your Billboard Messages Use [link="http://"]text[end] Method. Example: [link="http://www.diamondlivechat.com"]Click Here[end]
 
Billboard #1: 
Billboard #2: 
Billboard #3: 
Billboard #4: 
Billboard #5: 
Billboard #6: 
Billboard #7: 
Billboard #8: 
Billboard #9: 
Billboard #10: 
 
Customize Chat Window
*Window Title:
 
Select A Custom Chat Window To Better Suit Your Own Website. We Have 10 Different Color Schemes To Choose From.
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Please note: More Chat Windows Can Be Created In Your Live Chat Admin Panel, This Is For Initial Setup Purposes Only.
Default Operator Image
Select A Default Operator Image To Display, You Can Also Upload Or Link To Your Own Default Image.
 
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If Choosing A Custom Image, Upload Or Include The Image URL Below.
 
Image URL:   OR   Upload Image:
 
Please note: This Will Be The Default Operator Image, An Operator's Personal Image Will Display Upon Accepting A Chat (If One Is Included)
Live Chat Status Images
These Are The Online / Offline Status Images Your Guests Will See On Websites Live chat Is Installed.
Please Select The Pair Of Status Images You Wish To Display, You Can Also Upload Your Own Custom Images.
 
IDOnline ImageOffline Image
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#96
You Can Also Upload Custom Online/Offline Images Below.
#97 Online Status Image
Offline Status Image
Pre-Chat Requirements
By Default Your Guests Live Chat Window Will Not Ask For Information Prior To Engaging In A Chat Session.
You Can Require Information From Your Guests Before Chatting With An Operator.
 
*Enable Pre-Chat Requirements For This Dealer?: YES NO
 
Custom Welcome Message: You Can Include A Custom Message Or Use Default Greeting Provided.
 
Question #1: *Do You Want This To Be A Required Question?: YES NO
Question #2: *Do You Want This To Be A Required Question?: YES NO
Question #3: *Do You Want This To Be A Required Question?: YES NO
Question #4: *Do You Want This To Be A Required Question?: YES NO
 
3rd Party Contacts:
Please Include Any 3rd Party Contacts Or Webmasters You Would Like Your Initial Live Chat Code To Be Sent To.
Please Include A Name And Email Address For Each Recipient
 
1) Recipient Name: Recipient Email:
2) Recipient Name: Recipient Email:
3) Recipient Name: Recipient Email:
4) Recipient Name: Recipient Email:
5) Recipient Name: Recipient Email:
 
Automatic Live Chat Placement: (DiamondLot Dealers Only)
If You Are Using Our DiamondLot Inventory Pages, We Can Automatically Install Your Live Chat Code On Your DiamondLot Website.
Include In List Pages: view exampleYESNO
Include In Detail Pages: view exampleYESNO
 
Special Instructions:
Include Any Special Instructions Or Details Regarding The Handling Of Your Live Chat Code Or This Account.
 
Your'e Almost Done!
Congratulations, Your DiamondLiveChat Account Is Alomost Complete. In Order For Us To Activate Your Account A DiamondLiveChat Billing Contract Must Be Filled Out By The Participating Dealer And Submitted To Us.
 
We Have Several Options Available To Let You Send Us This Information. Please Review Our Delivery Methods Below And Select The Option You Wish To Perform.
 
*Delivery Methods: Select How You Will Submit Your DiamondLiveChat Billing Contract From The Options Below.
Option #1: Fill Out Our Billing Contract And Fax To DiamondLot Corporate Office
Option #2: Fill Out Our Billing Contract And Include A Scanned Copy In This Form
 

Option #3: Submit Contract Online
Please Note: In Order For Us To Complete Your Application, We Will Require A DiamondLiveChat Billing Contract To Be Filled Out Below And Approved By A Dealer Representative. Your Account Will Not Be Created Unless This Information Is Completed Properly.

 
Billing Terms:
There Is No Cancellation Fee, However All Cancellations Must Be Submitted Via Phone, Fax, Or Email.
Your First Bill Will Consist Of Your Monthly Charges Plus An Additional $25 Per Activated Seat.
There Will Be No Charges For DiamondLiveChat Until Your Free Trial Has Expired.
Monthly Charge Department Name
1st Department $
2nd Department $
3rd Department $
4th Department $
Setup Fee * # Of Seats $ * There Is A One-Time Setup Fee Of $25.00 Per Seat
Initial Payment ** $ Your First Bill Will Consist Of The Following Charges
Please Note: You Regular Statement Will Consist Of $ Per Month After Your First Initial Payment
**: You Will Not Be Charged Or Billed For DiamondLiveChat Until Your Free Trial Has Expired.
 
Activation Date: Choose A Custom Date To Activate LiveChat And Start Billing. Please Allow 24 - 48 Business Hours For Processing.
 
Additional Instructions: Include Any Special Instructions Or Details Regarding Billing Or Charges With This Account.
 
Acceptance Of Terms: In Order For Us To Activate Your Account, Our Terms Of Billing Must Be Accepted By A Dealer Representative.
 
Full Name: Initials: Title:
By Including Your Full Name, Job Title, And Initials You Are Agreeing To Comply With Our Terms Of Billing As A Dealership Representative And Are Aware This Creates A Legally Binding Contract Under The Federal E-Sign Act(2000).
 
 
I have reviewed and accept the DiamondLiveChat End User License Agreement and Billing Terms Provided Above.
 
Option #1: Submit Contract Via Fax
Please Note: In Order For Us To Complete Your Application, We Will Require A DiamondLiveChat Billing Contract To Be Filled Out And Faxed To Our Corporate Office At 1(949)222-5504. Your Account Will Not Be Created Until This Information Is Receved And Processed.
You Will Not Be Charged Or Billed For DiamondLiveChat Until Your Free Trial Has Expired.
 
Additional Instructions: Include Any Special Instructions Or Details Regarding Billing Or Charges With This Account.
 
# Of Operator Seats:
 
Acceptance Of Terms: In Order For Us To Activate Your Account, Our Terms Of Use Must Be Accepted By A Dealer Representative Below.
 
I have reviewed and accept the DiamondLiveChat End User License Agreement.
 
Option #2: Submit Contract As Attachment
Please Note: In Order For Us To Complete Your Application, We Will Require A DiamondLiveChat Billing Contract To Be Filled Out And A Scanned Copy Attached In This Form. Your Account Will Not Be Created Until This Information Is Receved And Processed.
You Will Not Be Charged Or Billed For DiamondLiveChat Until Your Free Trial Has Expired.
 
Upload Completed Billing Contract: Attach A DiamondLiveChat Billing Contract Below.
 
Additional Instructions: Include Any Special Instructions Or Details Regarding Billing Or Charges With This Account.
 
# Of Operator Seats:
 
Acceptance Of Terms: In Order For Us To Activate Your Account, Our Terms Of Use Must Be Accepted By A Dealer Representative Below.
 
I have reviewed and accept the DiamondLiveChat End User License Agreement.
 




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